Cambridge IELTS 10, Test 4, Listening Part 1

    Thorndyke's Builders: listening answers and explanations

    Edith phones Mr Thorndyke, a local builder, to ask him to do some repairs and painting in her flat. He takes her details, asks where to park his van and when to call her, and then notes down the jobs: a broken window in the kitchen door, some painting and a fence in the garden.

    Questions 1-10 · 10 marks · 2 question blocks

    How the answers come

    Two blocks, both in order. Questions 1-6 are Edith's details and practical arrangements, all from the first half of the call. 'Now, what would you like me to do?' starts the table (7-10), which follows the jobs from the most urgent kitchen repair to the garden.

    Answer key and self-check

    Type what you wrote and hit mark. Hide the key first if you haven't done the part yet. Every question number jumps to its explanation.

    QYour answerAnswer
    Questions 1-6 · Note completion (ONE WORD ONLY)
    1
    Pargetter
    2
    East
    3
    library
    4
    morningAlso accepted: mornings
    5
    postbox
    6
    prices
    Questions 7-10 · Table completion (ONE WORD ONLY)
    7
    glass
    8
    cooker
    9
    week
    10
    fence
    Note completion (ONE WORD ONLY)

    Questions 1-6

    How to attack this block: Personal details with a few corrections: the address is not the friend's block, and the best time to call is the opposite of when she's out. One word only, so leave out 'the' and 'in'. Copy the surname carefully: listen for the double letter.

    Question 1

    Answer: PargetterRight after the example, when Mr Thorndyke asks her name

    What is Edith's surname?

    It's Edith Pargetter. … can you spell your surname, please? … Double T, right.

    Question says → You hear

    • Name: EdithIt's Edith Pargetter

    Why: Mr Thorndyke asks her to spell it and checks the double T. Write Pargetter with a capital P and two Ts.

    The trap: Spelling only. 'Pargeter' with one T loses the mark, and 'double T' is the detail he confirms.

    Question 2

    Answer: EastWhen he asks if she lives in West Park Flats too

    What is the first word of her block's name?

    And do you live in West Park Flats as well? … No, actually it's East Park, Flat 4.

    Question says → You hear

    • Flat 4, ... Park FlatsNo, actually it's East Park, Flat 4

    Why: 'No, actually' corrects his guess. She lives in Flat 4, East Park Flats.

    The trap: West Park is where her friend May lives, and it's said twice before Edith corrects it.

    Question 3

    Answer: libraryWhen he says her flats are difficult to get to

    What building is her flat behind?

    Yes, it's at the back of the library.

    Question says → You hear

    • Behind theit's at the back of the library

    Why: 'At the back of' is the note's 'behind'. The building is the library.

    The trap: 'Over the road' is said just before, but that's where it is compared with West Park, not a building.

    Question 4

    Answer: morningRight after she gives her phone number

    Also accepted: mornings

    When is the best time to contact Edith?

    875934 but I'm out a great deal in the afternoons and evenings. … So would the best time to ring … Yes.

    Question says → You hear

    • Best time to contact customerSo would the best time to ring

    Why: She's out in the afternoons and evenings, so he suggests ringing in the morning and she says yes. Morning or mornings are both accepted.

    The trap: Afternoons and evenings are the only times Edith says, but they're when she's out.

    Question 5

    Answer: postboxWhen Mr Thorndyke says parking is difficult round her flats

    Where should he park his van?

    I always tell people in larger vehicles to park by the postbox

    Question says → You hear

    • opposite entrance next to thepark by the postbox onthe other side of the road from the entrance

    Why: 'Other side of the road from the entrance' is 'opposite entrance', and 'by' is 'next to'. One word: postbox.

    The trap: Entrance and road are both said, but they're already used in the note. The gap is the landmark: postbox.

    Question 6

    Answer: pricesWhen Edith asks for a full itemised quote

    What should the quote show besides all the jobs?

    Oh, yes, I'll list all the jobs separately with individual prices.

    Question says → You hear

    • showing all the jobs and theI'll list all the jobs separately with individual prices

    Why: The quote will list each job with its own price. Plural prices, to match 'all the jobs'.

    The trap: Itemised is the word Edith uses, but it describes the quote. The note needs what it shows: prices.

    Table completion (ONE WORD ONLY)

    Questions 7-10

    How to attack this block: The jobs come in the same order as the table rows. Each gap is a short noun, and the table often rephrases Edith's words (cracked becomes replace, over becomes above), so listen for the thing, not the action.

    Question 7

    Answer: glass'Firstly and most urgently is in the kitchen'

    What needs replacing in the kitchen door?

    the glass in the door has cracked and I'd need that fixing … I presume you mean replacing?

    Question says → You hear

    • Replace the ... in the doorthe glass in the door has cracked … I presume you mean replacing

    Why: The glass is cracked, and Mr Thorndyke says it needs replacing, not fixing. The note matches that: replace the glass.

    The trap: Door is already in the note. Weather damage caused it but isn't the thing to replace.

    Question 8

    Answer: cookerWhen Mr Thorndyke asks if she wants all the kitchen walls painted

    Which wall does she want painted?

    All the kitchen walls? … Just the area over the cooker. It's very greasy

    Question says → You hear

    • Paint wall above theJust the area over the cooker

    Why: 'Over' is 'above', and she only wants the area over the cooker painted because it's greasy.

    The trap: Kitchen walls is his question, and she says 'Just' to narrow it down. The gap needs the cooker.

    Question 9

    Answer: weekWhen he says what a proper job would involve

    How long before painting must he strip and plaster?

    strip the old paint and plaster it about a week before I paint it.

    Question says → You hear

    • approximately one ... in advanceabout a week before I paint it

    Why: 'About' is 'approximately' and 'before' is 'in advance'. The note has 'one', so the gap is week.

    The trap: Tomorrow is said for the glass, not for the painting. Write week, not 7 days.

    Question 10

    Answer: fenceWhen Edith says May told her he does garden work too

    What in the garden needs replacing?

    Well, I'd like you to replace a fence. … Just one? … Yes, at the far end.

    Question says → You hear

    • One ... needs replacing (end of garden)replace a fence … Just one? … Yes, at the far end

    Why: She wants one fence replaced at the far end of the garden. Singular fence after 'One'.

    The trap: Not much to fall for here, but don't write fences: he checks 'Just one?' and she agrees.

    The questions most people get wrong

    Question 4

    Edith gives you afternoons and evenings first, as the times she's out. Mr Thorndyke then suggests the morning, and she agrees. The answer is the one time she didn't mention.

    Question 2

    Her friend lives in West Park Flats, and Mr Thorndyke assumes Edith does too. 'No, actually it's East Park' corrects it.

    Question 7

    The door is what's in the kitchen, but the note already says 'in the door'. The thing that cracked and needs replacing is the glass.

    Words from this recording worth keeping

    take down a few details(Start of the call)
    write down some information
    larger vehicles(Where to park)
    big cars, vans or lorries
    itemised quote(The quote)
    a price estimate listing each job separately
    urgently(Kitchen)
    needing to be done very soon
    presume(Kitchen)
    suppose something is true
    greasy(Kitchen)
    covered in oil or fat
    strip(Kitchen)
    remove a layer such as old paint
    plaster(Kitchen)
    cover a wall with a smooth layer before painting

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