Cambridge IELTS 2, Test 3, Listening Part 1

    New TV channel survey: listening answers and explanations

    A market researcher stops someone in the street to ask questions for a new television channel. The respondent gives his job and salary, describes his viewing habits, and says what the new channel should do, how often adverts are acceptable, and what mail he wants.

    Questions 1-10 · 10 marks · 3 question blocks

    How the answers come

    All ten answers come from the respondent, in the order of the researcher's form: personal background (1-2), current viewing habits (3-5), the new channel (6-7), and finally adverts, promotions and mail (8-10).

    Answer key and self-check

    Type what you wrote and hit mark. Hide the key first if you haven't done the part yet. Every question number jumps to its explanation.

    QYour answerAnswer
    Questions 1-4 · Multiple choice
    1
    B
    2
    C
    3
    A
    4
    B
    Questions 5-7 · Multiple choice
    5
    C
    6
    A
    7
    D
    Questions 8-10 · Multiple choice
    8
    B
    9
    C
    10
    B
    Multiple choice

    Questions 1-4

    How to attack this block: Simple facts, but each one needs a small step: a job to classify, a salary to place in a band, a reason to pick out, and 'just over an hour' to fit into a range. Listen for the respondent's final word, not his first thought.

    Question 1

    Answer: BWhen the researcher asks about his job

    Which job category does the respondent fit?

    Systems analyst, but for the form I don't know whether it would count as professional or business or what. … OK, it's more like business.

    Question says → You hear

    • works init's more like business

    Why: He isn't sure at first, then decides it's 'more like business'. B.

    The trap: A, the professions: 'professional' is the first category he considers, but he chooses business.

    Question 2

    Answer: CWhen the researcher asks politely about his salary

    Which salary band is the respondent in?

    No, I don't mind. It's £40,000 a year.

    Question says → You hear

    • salaryIt's £40,000 a year

    Why: £40,000 is more than £35,000, so it falls in the top band, C.

    The trap: B goes up to £35,000, which is close enough to tempt you if you don't check. £40,000 is over that limit.

    Question 3

    Answer: AWhen the researcher moves on to current watching habits

    Why does the respondent watch TV?

    at work I tend to read for information and what have you, so I'd say that with TV it probably just helps me relax and unwind

    Question says → You hear

    • watches TV forwith TV it probably just helps me relax and unwind

    Why: TV helps him relax and unwind, so A, relaxation.

    The trap: C, information: that's what he reads for at work, the contrast to TV. Comedy later sounds like B, entertainment, but his main reason is to relax.

    Question 4

    Answer: BWhen asked for the average number of hours a day

    How long does the respondent watch TV each day?

    Not a lot really . . . I should say just over an hour.

    Question says → You hear

    • Every day ... watches TV forjust over an hour

    Why: Just over an hour falls in the 1-2 hour band, B.

    The trap: 'Not a lot really' pushes you towards A, 30 minutes to 1 hour, but 'just over' means more than one hour.

    Multiple choice

    Questions 5-7

    How to attack this block: Each option holds two answers, and both must be right. Find the two things the respondent says and look for the option that has exactly that pair; options with only one right half are the traps.

    Question 5

    Answer: CWhen asked for his two main viewing times

    At what times of day does the respondent mainly watch TV?

    Well, a little around breakfast time and then it tends to be really late - eleven or even midnight - when I've finished work.

    Question says → You hear

    • in the early morningaround breakfast time
    • at nightreally late - eleven or even midnight

    Why: Breakfast time is the early morning, and eleven or midnight is at night. C has both.

    The trap: A and D include midday, which is never mentioned. A is half right (early morning), which is why it's tempting.

    Question 6

    Answer: AWhen the researcher turns to the new channel

    What would the respondent like more of on the new channel?

    I think we need more about things like local information ... you know, providing a service for the community. And in the same vein, perhaps more for younger viewers

    Question says → You hear

    • local service programmesproviding a service for the community
    • children's programmesperhaps more for younger viewers

    Why: He wants more local information, a service for the community, and more for younger viewers. Those are local service and children's programmes, A.

    The trap: B and D include documentaries, which he mentions first but says we don't need any more of. C has local service but adds health programmes, which he never mentions.

    Question 7

    Answer: DWhen asked what specific advice he'd give the new directors

    What advice would the respondent give the channel?

    pay a lot of attention to the quality of the actual broadcast, you know, the sound system. … they ought to do lots more of these kinds of interview, you know, talking with their potential customers

    Question says → You hear

    • improve sound qualitythe quality of the actual broadcast, you know, the sound system
    • talk more to customerstalking with their potential customers

    Why: His two points are better sound quality and more interviews with potential customers. D has exactly those two.

    The trap: A and B are half right: A has sound quality and B has talking to customers, but drama and training broadcasters are never mentioned. 'Interview' in C refers to famous people, which he doesn't say.

    Multiple choice

    Questions 8-10

    How to attack this block: Short answers at the end of the interview. Watch for conditions: 'as long as they're held here' and 'except for the information about the promotion'.

    Question 8

    Answer: BWhen the researcher says this will be a commercial channel

    How often should adverts come?

    Well out of that list I'd say every quarter of an hour.

    Question says → You hear

    • everyevery quarter of an hour

    Why: A quarter of an hour is 15 minutes, B.

    The trap: A, 10 minutes: 'ten minutes' is said, but it's how long adverts shouldn't last each time, not how often they come.

    Question 9

    Answer: CWhen asked if he'd attend promotions for the new channel

    On what condition would he attend special promotions?

    Yes, I'd be very happy to, as long as they're held here in my area.

    Question says → You hear

    • they are held locallyas long as they're held here in my area

    Why: 'As long as' gives his condition, and 'here in my area' means locally. C.

    The trap: A and B (expenses, a special invitation) aren't mentioned. The condition is purely about location.

    Question 10

    Answer: BWhen asked if they can put him on the mailing list

    What mail would the respondent like?

    Well, I'd prefer not. .. except for the information about the promotion you mentioned.

    Question says → You hear

    • requested mailexcept for the information about the promotion you mentioned

    Why: He doesn't want general mail, but he does want the information about the promotion he's just agreed to. That's mail he has asked for: B.

    The trap: A, no mail: 'I'd prefer not' sounds like a clear no, but 'except for' adds the one thing he does want.

    The questions most people get wrong

    Question 3

    'Information' is said, but about reading at work. With TV, it 'just helps me relax and unwind', so relaxation, A.

    Question 6

    News and documentaries are the first programmes named, but he says we don't need any more of them. Local service and younger viewers (children's programmes) are what he wants, A.

    Question 10

    He starts with 'I'd prefer not', which looks like 'no mail'. The exception that follows, information about the promotion, makes it requested mail, B.

    Words from this recording worth keeping

    market research(Introduction)
    collecting information about what customers want
    unwind(Watching habits)
    relax after work or stress
    news bulletins(Watching habits)
    short news programmes
    put my feet up(Watching habits)
    sit down and relax
    in the same vein(The new channel)
    in a similar way or style
    fussy(Advice for the channel)
    difficult to please, caring a lot about details
    tolerable(Adverts)
    acceptable, possible to put up with
    mailing list(Promotions and mail)
    a list of people who are sent information

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