Cambridge IELTS 9, Test 2, Listening Part 3

    Self-Access Centre: listening answers and explanations

    Pam, the Director of Studies, meets Jun, a student representative, to discuss the future of the language school's Self-Access Centre. They talk about what students and teachers think of it, a plan to move it into the library, and a list of improvements.

    Questions 21-30 · 10 marks · 2 question blocks

    How the answers come

    Questions 21-24 come in the first half, where they discuss whether to keep or move the centre. Pam then says 'let's make some notes', which is your signal for 25-30. The notes follow three headings in order: equipment, resources and use of the room.

    Answer key and self-check

    Type what you wrote and hit mark. Hide the key first if you haven't done the part yet. Every question number jumps to its explanation.

    QYour answerAnswer
    Questions 21-24 · Multiple choice
    21
    C
    22
    B
    23
    B
    24
    C
    Questions 25-30 · Note completion (NO MORE THAN TWO WORDS)
    25
    reading
    26
    CD
    27
    workbooks
    28
    timetableAlso accepted: schedule
    29
    alarm
    30
    emailAlso accepted: emails
    Multiple choice

    Questions 21-24

    How to attack this block: Check whose view each question asks about: students, teachers, or the Director of Studies (Pam). Both speakers mention several reasons and worries, then say which one matters most, so listen for words like 'main', 'majority' and 'not so much ... but'.

    Question 21

    Answer: CJun's first answer, when Pam asks what the students think

    Why do students want to keep the centre?

    The majority of students say that they enjoy using it because it provides a variation on the classroom routine and they see it as a pretty major component of their course

    Question says → You hear

    • an important part of their studiesa pretty major component of their course

    Why: 'A pretty major component of their course' is a direct paraphrase of 'an important part of their studies', C.

    The trap: A mixes two things Jun says: 'variation' is about a change from classroom routine, and the equipment is something they want improved. B is never said: later Jun says they like going there as a group with their teacher.

    Question 22

    Answer: BAfter Pam's point about students checking personal emails

    What would some teachers like to do with the centre?

    Some of us also think that we could benefit a lot more by relocating the … Self-Access Centre to the main University library building.

    Question says → You hear

    • move the Self-Access Centre elsewhererelocating the … Self-Access Centre to the main University library building

    Why: 'Relocating' to the library is moving it elsewhere, B.

    The trap: C is tempting because Pam complains about emails, but she says 'we don't want to stop you students using it'. A is the opposite: the teachers say it's a very valuable resource.

    Question 23

    Answer: BJun's reply to the plan to move to the library

    What worries students most about using the library?

    Our main worry would be not being able to go to a teacher for advice.

    Question says → You hear

    • main concernOur main worry
    • difficulty in getting helpnot being able to go to a teacher for advice

    Why: 'Main worry' signals the answer, and not being able to go to a teacher for advice is difficulty getting help, B.

    The trap: A: size is mentioned first, but positively: the library is 'big enough'. C is contradicted: 'there would be plenty of things to do'.

    Question 24

    Answer: CWhen Jun asks whether cost is going to be a problem

    What is Pam, the Director of Studies, worried about?

    It's not so much the expense that I'm worried about, and we've certainly got room to do it, but it's the problem of timetabling a teacher to be in there outside class hours.

    Question says → You hear

    • the difficulty in supervising the centrethe problem of timetabling a teacher to be in there outside class hours

    Why: Pam's worry is getting a teacher into the centre outside class hours, so that everything is looked after. That's supervising the centre, C.

    The trap: Jun brings up cost, and Pam rejects it ('not so much the expense'). Space is rejected too ('we've certainly got room'). Both are said to be ruled out.

    Note completion (NO MORE THAN TWO WORDS)

    Questions 25-30

    How to attack this block: The first point (replacing computers) is done for you, so use it to find your place. Each gap is a noun naming a resource or an action, and most are said quite plainly. Watch the singular and plural: the notes say 'the ... collection', 'some ...', 'a ...' and 'an ...'.

    Question 25

    Answer: readingWhen Pam asks about other resources and Jun reads out students' comments

    Which materials especially need their level shown more clearly?

    they find it difficult to find materials that are appropriate for their level, especially reading resources, so I think we need to label them more clearly.

    Question says → You hear

    • The level of the ... materialsmaterials that are appropriate for their level
    • in particularespecially reading resources
    • more clearly shownlabel them more clearly

    Why: 'Especially' matches 'in particular', and the materials he names are reading resources. The gap sits before 'materials', so write reading.

    The trap: Don't write 'reading resources': 'materials' is already printed, so you'd double the noun.

    Question 26

    Answer: CDAfter Pam says some resources look out of date

    Which collection needs updating?

    The CD section especially needs to be more current.

    Question says → You hear

    • Update the ... collectionThe CD section especially needs to be more current

    Why: 'Needs to be more current' is 'update', and 'section' becomes 'collection'. The answer is CD.

    The trap: Course books are said straight after, but only as what the new CDs should go with. The collection to update is the CDs.

    Question 27

    Answer: workbooksWhen Pam suggests new materials they don't have yet

    What should be bought and split up?

    What do you think of the idea of introducing some workbooks? If we break them up into separate pages and laminate them, they'd be a great resource.

    Question says → You hear

    • Buy some ... and divide them upintroducing some workbooks … break them up into separate pages

    Why: 'Break them up into separate pages' is 'divide them up', and 'them' refers to workbooks. The note says 'some ...', so keep the plural.

    The trap: 'Course book' comes in the next sentence, but that's studied in class. The thing broken into pages is workbooks.

    Question 28

    Answer: timetableWhen Pam turns to 'how the room is used'

    Also accepted: schedule

    What should Pam organise with the teachers?

    I'll have to talk to the teachers and make sure we can all reach some agreement on a timetable to supervise the centre after class.

    Question says → You hear

    • Speak to the teachers and organise a ... for supervising the centretalk to the teachers … reach some agreement on a timetable to supervise the centre

    Why: The note follows Pam's sentence closely: talk to the teachers, agree on a timetable to supervise the centre. Timetable (or schedule) fits after 'a'.

    The trap: 'Agreement' is said just before, but you don't organise an agreement for supervising. The thing organised is the timetable.

    Question 29

    Answer: alarmWhen Pam raises security because of the new equipment

    What should be installed?

    But we also need to think about security, too. … What about putting in an alarm?

    Question says → You hear

    • Install anputting in an alarm

    Why: 'Putting in' is 'install'. Jun suggests an alarm and Pam agrees: 'Good idea'. The 'an' before the gap fits alarm.

    The trap: Security is the topic, but 'install an security' doesn't work. The note needs the thing installed.

    Question 30

    Answer: emailThe last point, when Pam wants to talk to the technicians

    Also accepted: emails

    What personal use of the computers should be limited?

    see whether we could somehow limit the access to email. I really don't want to see that resource misused.

    Question says → You hear

    • Restrict personal use oflimit the access to email

    Why: 'Limit the access' is 'restrict', and it's about email, which Pam complained about at the start ('personal emails'). Email or emails are both accepted.

    The trap: Jun's idea of 'before and after class' is about when, not what. The note asks what personal use is restricted.

    The questions most people get wrong

    Question 21

    A sounds right because Jun mentions equipment, but that's what students want improved, not why they like the centre. Their reason is that it's 'a pretty major component of their course'.

    Question 24

    Pam mentions cost and space, then rules both out: 'not so much the expense' and 'we've certainly got room'. Her real worry is timetabling a teacher, which is supervising the centre.

    Question 26

    The gap is followed by 'collection', so it needs the kind of material, CD. Many students write 'course books', which Jun mentions as what the CDs go with.

    Words from this recording worth keeping

    variation on(Keeping the centre)
    a change from the usual way of doing something
    component(Keeping the centre)
    one part of a larger whole
    relocating(Moving to the library)
    moving to a new place
    incorporate(Moving to the library)
    include something as part of something bigger
    timetabling(Pam's concerns)
    arranging when people or classes are scheduled
    cramped(Equipment)
    too small for the people or things in it
    laminate(Resources)
    cover paper with clear plastic to protect it
    misused(Use of the room)
    used for the wrong purpose

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