Cambridge IELTS 2, Test 3, Reading Passage 1

    Absenteeism in Nursing: A Longitudinal Study: reading answers and analysis

    An Australian hospital tried three ways to cut nurses' sick leave over 18 months: prizes from local businesses for the ward with the lowest absence, fairer and more flexible rosters, and counselling for staff whose absences looked voluntary. Absence fell 20% at first but only 5% year on year, yet communication between managers and staff improved.

    Questions 1-13 · 13 marks · 2 question blocks

    Where the answers sit

    YES / NO / NOT GIVEN (1-7) covers the background studies and the method. The notes (8-13) cover the three strategies, the results and the discussion, in order.

    YES / NO / NOT GIVEN

    Questions 1-7

    Watch the percentages and the aims. Few steps had been taken before the study (NO), and nurses saw no reward for not taking sick leave (NO). 67% felt management wasn't sympathetic (NO to 'over half believed it understood'). The study set out to reduce absence, not find its causes (NO). The Canadian ranking puts family illness above housework (YES).

    QuestionAnswerAlso accepted
    1NO—
    2NO—
    3NO—
    4YES—
    5NOT GIVEN—
    6NO—
    7YES—
    Note completion (ONE OR TWO WORDS)

    Questions 8-13

    Each strategy note gives its key detail: who donated the prizes, what staff got more control over (the key accepts schedule, roster and similar), and the two signs counselling looked for. The results give the early percentage drop, and the discussion gives what improved among staff.

    QuestionAnswerAlso accepted
    8local businessesbusinesses
    9schedulework schedule / working schedule / rostering / roster / rosters
    10excessive—
    11voluntary absencevoluntary absenteeism
    1220twenty
    13communication—

    The questions most people get wrong

    Question 3

    NO. 67% felt administration was not sympathetic to shift-work problems. The 53% figure is about fair scheduling, a different question.

    Question 12

    20. The first six months after the incentives brought a 20% improvement. The 5% figure is the year-to-year comparison.

    Question 6

    NO. The aim was to reduce absence among the 250 nurses. The causes were taken from earlier studies.

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